Information for Providers - documents to download:

SP Policy - Newsletters - Service User Involvement - Inclusive Forum - Quality Assessment Framework - Performance Indicators - Service Reviews - Payments - Accreditation - Supported Housing Policy - National Strategy - Other

Manchester Supporting People Policy:

5-Year Strategy 2005-2010 - ODPM Submission Draft and appendices (pdf). The strategy is going to the Executive Committee in July 2005 to be approved by Manchester City Council.
Executive summary of initial paper on the implementation of SP in Manchester (MS Word)
Final response on SR2004 (MS Word)
Manchester's Shadow Strategy (MS Word).
Report on eligibility for Supporting People grant (MS Word)
Protocol for sharing information between Local Authorities about service providers (MS Word)
Core Cities Report - Distribution of Supporting People funding and Appendix (MS Word)

National Supporting People Strategy:

Independence and Opportunity - the national Supporting People strategy - can be downloaded from the SP Kweb at www.spkweb.org.uk. An executive summary, as well as an easy read version of the strategy are also available.

Manchester Supporting People Newsletters:

Issue number 17 - March 2008  (pdf)
Issue number 16 - December 2007 (pdf)
Issue number 15 - August 2007 (pdf)
Issue number 14 - March 2007 (pdf)
Issue number 13 - July 2006 (pdf)
Issue number 12 - Jan 2006 (pdf)
Issue number 11 - July 2005 (pdf)
Issue number 10 - February 2005 (pdf)
Issue number 9 - July 2004 (pdf)
Issue number 8 - April 2004 (pdf)
Issue number 7 - December 2003 (pdf)

Service User Involvement

2006 Core User Group response to the ODPM consultation on proposals for changes to Supporting People (MS Word)
"Whose life is it anyway?" trainers' notes (pdf) for the video on involving service users in Supporting People services.
Service user views - core objectives questionnaire (MS Word)
Service user views - supplementary objectives questionnaire (MS Word)
Service user leaflet on service reviews (pdf)

Provider Inclusive Forum

Inclusive Forum Terms of Reference (pdf)
Inclusive Forum Elected Representatives 2008 (pdf)
Inclusive Forum 2008 meeting dates

Quality Assessment Framework (QAF):

Using the QAF Lite (MS Word) - for services that are delivered by small providers or, those delivered at a low weekly SP rate or, community alarm providers where visiting support staff is not part of the service and for sole traders.
QAF Lite Core Service Objectives (MS Word)
Quality Assessment Framework - Core Service Objectives (MS Word)
Quality Assessment Framework 2006 - Supplementary Service Objectives (MS Word)
Quality Assessment Using the QAF (MS Word)
Practice manual for validation visits (pdf)
Toolkit for validation visits (pdf)
NEW QAF Pilot - Core Service Objective (DRAFT)
NEW QAF Pilot - Using the Quality Assessment Framework (DRAFT)

Performance Indicators:

Housing Improvement Agency Performance Indicators HIA workbook (MS Excel) and HIA guidance (MS Word)
Quick guide to completing the new SPPI workbook (MS Word)
Guidance to completing the Supporting People performance workbook (MS Word)
Detailed definitions of the Performance Indicators for Supporting People 2004/05
SPPI (2004)a performance indicator workbook for 2004 onwards (MS Excel)
Extended staffing workbook (MS Excel)
Frequently Asked Questions on the PI Workbooks (MS Word)

Service Reviews

Review Methodology 2006-2011
Review Timetable 2006-2011
Quality and Monitoring Pilot - final report January 2004 (MS Word)

Payments:

Manchester Provider Adjustment Schedule (MS Excel)
Fairer Charging financial assessment form (MS Excel)
Fairer Charging information for service users (MS Word)
Payment timetable for providers
Provider Survey Report 2007 - summary of responses from providers and the feedback from Supporting People to suggestions made (pdf).

Accreditation:

North West Supporting People Accreditation Scheme - guidance and application form (MS Word)

Supported Housing Policy:

Manchester Learning Disability Partnership Board - Housing and Support Strategy 2003 - 2006. (MS Word)
Manchester Learning Disability Partnership Board - Housing and Support Plan 2003 - 2006 (pdf)
A guide to rehousing -getting a home to rent in Manchester - a briefing for Supported Housing Providers (updated May 08) (MS Word)

Other information:

Manchester's Domestic Abuse Strategy
Manchester Children's Information Service
Home Office guide for carers and care professionals on Bogus Callers.

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